Deskside Support Engineer (m/f/d) (Service Technician - IT)

We are a personnel consultancy and private employment agency and are looking for our client (an IT Service Provider):

Deskside Support Engineer (m/f/d) Full-time Stuttgart

Your tasks:

• IT on-site service at a major client
• Standardized vendor-independent Second Level end-customer support for repairs, installations, moves, expansions, and changes for hardware and software (IMAC/D)
• Error analysis in a customer-specific IT landscape
• Processing of orders using a ticket system
• Compliance with Service Level Agreements (SLA) & Operational Level Agreements (OLA)
• Support of all standard and non-standard applications
• Participation in the H&E on-call service

What you should bring:

• Very good knowledge in the area of standard Office HW (Notebook, Desktop, Monitor and printer and their connected periphery), as well as Microsoft Office products and their support
• Good knowledge in the area of MS operating systems
• Experience in dealing with major clients is an advantage
• Structured, process-oriented as well as independent way of working and analytical thinking skills
• Good English skills
• Driver's license class B

Interested in this task? Then please apply via email. You can dispense with an elaborate cover letter in this case.

Thank you very much and much success!