Shop manager

Daily Operations Supervise daily workflow and handle opening and closing procedures. Maintain store cleanliness, safety standards, and visual merchandising. Enforce company policies and legal regulations. Staff Management Hire, train, and mentor new team members. Create work schedules and delegate daily tasks. Resolve employee conflicts and conduct performance reviews. Financial and Sales Performance Track sales targets, revenue, and daily cash handling. Analyze reports and key performance indicators (KPIs) to boost profitability. Plan and execute promotional campaigns or sales initiatives. Customer Service Greet customers and ensure a welcoming shopping environment. Resolve customer complaints quickly and professionally.