Collection & Invoicing Specialist

Job Description: We are looking for a detail-oriented Collection & Invoicing Specialist to support billing, customer collections, and revenue control within our container transport operations. The role focuses on ensuring trip-related charges are accurately reviewed, invoiced, recorded, and followed up in coordination with the relevant teams.

Key Responsibilities: Review trip receipts received from Operational teams and ensure accurate and complete system entry.

Coordinate with Customer Service to ensure all applicable trip charges, including freight, genset, stayover, customs, and additional fees, are reflected in the billing.

Verify shipment pricing against approved customer offers and contracts.

Follow up on special approvals and ensure approved billing adjustments are properly reflected.

Prepare and issue invoices through the system and ensure they are shared with customers on time.

Follow up on customer accounts and outstanding balances in coordination with the relevant teams.

Record customer payments, credit notes, and other billing adjustments accurately in the system.

Communicate with customers through email and phone regarding invoices, payments, and outstanding balances.

Coordinate with Finance and Pricing teams to resolve billing or collection discrepancies.

Prepare daily reports covering customer balances, invoices, and collection status.

Job Requirements: We are looking for a structured, detail-oriented, and proactive individual who can effectively manage follow-ups and maintain billing accuracy in a fast-paced operational environment. Bachelor's degree in Commerce, Accounting, Finance, or a related field .

1–2 years of experience in collections, invoicing, billing, accounting, or a related function.

Basic understanding of accounting and billing processes.

Good Microsoft Excel skills.

Strong attention to detail and accuracy.

Good communication and follow-up skills.

Good organizational and time-management abilities.

Ability to work effectively under pressure and handle multiple tasks.

Good coordination skills and willingness to work closely with Customer Service, Operations, Finance, and Pricing teams.