Cashier - Changi Airport

To support Shilla’s rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family. We provide excellent training and career progression opportunities. Cashiering Complete customer transactions in a professional, timely manner and with highest level of respect

Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.

Ensure adherence of the airport Liquids Aerosols Gels (LAG) regulations

Reduce the customer’s waiting time to a minimum

Advise customer on GST and refund/exchange policy

Conduct daily cash balancing and cash drops

Update conversion rate as and when necessary

Achieve the turnaround time for cashiering with high productivity level

Customer Service Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience

Ensure that Shilla’s service step is used in every customer interaction

Respond to customer queries and complaints in a polite and courteous manner

Maintain a well groomed appearance and project the right professional image at all times

Store Maintenance Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures

Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit and receipt rolls

Teamwork Collaborate with co-workers to accomplish sales and service goals

Provide manager with customers’ feedback in a regular manner

Requirements Minimum 1 year of cashiering experience in retail / hyper mart environment

Conversant in English is a must. One other language speaking would be advantageous

Great passion for Perfumes & Cosmetics and work towards to achieve sales goals

Good communication and interpersonal skill

Strong customer service mentality, proactive and willing to learn attitude

Dependable and good team player

Able to perform retail operational hours which includes weekend and public holiday

Bilingual with the ability to speak third language an added advantage

Must be comfortable to work in Changi Airport

(Only short-listed candidates will be notified) All personal data collected will be kept in strict confidence and only be used for recruitment purpose.