Key Account Manager Cosmetics & Personal Care (M/F) - CDI
SGS is the world leader in inspection, verification, testing, and certification. Recognized as the global benchmark for quality and integrity, SGS employs 95,000 employees and operates a network of more than 2,400 offices and laboratories worldwide. In France, SGS currently has 2,900 people distributed across more than 120 offices and inspection centers, and 34 laboratories. Our services span the entire supply chain and cover many sectors such as agricultural and food products, pharmaceuticals, cosmetics, consumer goods, transport, energy, chemistry, environment, and industrial services. We actively deploy a CSR approach with all our employees on social, societal, and environmental themes. In all our actions, we are driven by our passion for our profession, our integrity, our entrepreneurial spirit, and innovation. These are the values that guide us and form the foundation upon which our organization is built. The Cosmetics & Personal Care Business Unit of SGS brings together several sites and teams in France and Europe, dedicated to supporting manufacturers, formulators, distributors, and importers of cosmetic and hygiene products. We collaborate with recognized major international brands while supporting emerging and innovative players in their development. Our clients include market leaders as well as ambitious start-ups, allowing us to be at the heart of industry trends and evolutions. Thanks to the diversity of services offered by SGS, we cover the entire value chain, from design and formulation to market launch, including regulatory testing, certification, and consulting. This global approach allows us to offer personalized support to each client, adapted to their specific needs and strategic challenges.
Your main role Under the responsibility of the Division Director, your mission will be to develop strategic and lasting partnerships between SGS and major clients in the cosmetics and hygiene sector, representing our organization at all levels. Your key missions Develop the division's key account portfolio by addressing complex client challenges and mobilizing the group's technical expertise. Participate in the development of the key account strategy and contribute to the definition of development objectives. Develop and implement development plans for strategic accounts, ensuring the coordination of technical teams before, during, and after project start-up to guarantee optimal implementation. Represent SGS to client executive teams, communicating our performance and commitments, and promoting a strong brand image. Guarantee compliance with contractual commitments and deliverables, while aiming to exceed client expectations. Identify and develop new opportunities within the existing portfolio, in collaboration with the SGS network and technical teams. Manage your activity in the CRM, ensuring rigorous follow-up of actions and results.
Education: Master's degree (Bac+5), ideally from a business school, in international business or equivalent. Experience: Minimum 5 years in project or contract management for key accounts. Sector expertise: Previous experience in the cosmetics and hygiene sector or in related industries is strongly desired. Language skills: Fluent English is essential. Key qualities: Excellent negotiation skills, customer service orientation, ability to work in a network, and ability to manage complex projects.
🎉 Why join the SGS team? SGS is an international group with varied evolution possibilities. We encourage mobility and internal advancement. We offer a diversity of professions in many sectors of activity where the skills of each employee complement each other to provide flawless expertise to our clients. Come and live a professional and personal adventure within an organization whose success is based on the expertise of its employees and on great values such as passion for the profession, integrity, entrepreneurial spirit, and innovation.