Team Management: Direct, schedule, and support service technicians working across assigned routes or building portfolios.
Service & Maintenance Oversight: Coordinate routine maintenance, emergency breakdown repairs, and modernization tasks for multi-brand vertical transportation systems.
Safety & Compliance: Enforce Workplace Safety and Health (WSH) guidelines, industry standards, and company safety protocols on-site.
Customer Communication: Act as the main point of contact for building owners, facility managers, and clients regarding service schedules, repairs, and project status.
Quality & Performance Control: Monitor service response times, first-time fix rates, and routine maintenance completion.
