CLEANING SUPERVISOR
Night Shift Cleaning Supervisor Job Description: · Check cleaning equipment condition. · Coach Service team. · Coordinate and liaise with clients at worksite. · Facilitate effective communication and engagement at the workplace. · Handle complaints and feedback from clients. · Handle reassignment of tasks when needed. · Identify training needs for all cleaning staff. · Implement work plans. · Inspect work done by cleaners daily. · Interact and build relationship with customers. · Monitor and follow upon compliance with cleaning procedures, workplace safety and tender specifications. · Monitor cleaning material stock level and re-order materials when needed. · Plan out work schedule for cleaners. · Provide help and guidance to immediate reports. · Solve operational problems and make decisions. · Submit daily cleanliness report. · Supervise team of cleaners in their assigned task. · Train cleaners and team leaders on service standards. Requirements: · Able to work on night shift · Bachelor Degree · Prior relevant work experience is preferred but not compulsory · Good interpersonal and communication skills · Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems · Good Leadership, organizational and troubleshooting skills · Can work well in a team · Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others · Can multitask, must help to do cleaning, facility maintenance and housekeeping work if required · Ability to focus and keep calm under pressure · Ability to keep track of multiple projects