CLEANING OPERATIONS MANAGER

Job Description:

• In charge of the day and night shift employees, especially the night shift employees.
• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Monitor employee productivity and provide constructive feedback and coaching
• Organize workflow and ensure that employees understand their duties or delegated tasks

• Handle complaints and feedback from clients.
• Handle reassignment of tasks when needed.

• Identify training needs for all cleaning staff.
• Implement work plans.

• Inspect work done by cleaners daily.
• Monitor and follow upon compliance with cleaning procedures, workplace safety and tender specifications.

• Plan out work schedule for cleaners.
• Provide help and guidance to immediate reports.

• Solve operational problems and make decisions.

Requirements:

• A Bachelor degree is preferred, minimum a diploma in any discipline.
• Prior relevant work experience is preferred but not compulsory.

• Able to work and support the nightshift employees.
• Excellent communication and interpersonal skills.

• Outstanding organizational and leadership skills.
• Ability to focus and keep calm under pressure.

• Ability to keep track of multiple projects.
• Perform any ad hoc tasks when required.