Senior Key Account Manager / Business Development Manager Biometrics

Your tasks

• Identify, develop and win new strategic accounts within the pharmaceutical and biotechnology industry, building relationships from initial prospecting through to contract award.
• Own and develop a portfolio of key accounts, establishing account strategies, identifying growth opportunities and increasing share of wallet.
• Build and maintain strong, multi-level relationships with key decision-makers, including Clinical Operations, Biometrics, Data Management, Statistics, Procurement and R&D stakeholders.
• Develop a deep understanding of customer strategies, pipelines and outsourcing models to anticipate needs and position relevant SGS solutions proactively.
• Drive new opportunities and expansion within existing accounts,
• Lead strategic customer engagements, RFPs, negotiations and commercial discussions through to successful contract closure.
• Develop and execute account plans and business development strategies, including target identification, opportunity qualification, pipeline development and revenue forecasting.
• Actively build your network through industry events, conferences, professional networks and targeted business development activities.
• Work closely with internal Clinical Research, Biometrics and commercial teams to develop tailored solutions and competitive value propositions.
• Act as the voice of the customer internally, ensuring customer priorities are understood and reflected in proposals, delivery models and commercial strategies.
• Establish strong internal stakeholder relationships and coordinate cross-functional teams around strategic opportunities and key accounts.
• Maintain a high level of market intelligence, including competitor activity, outsourcing trends, pricing and customer priorities.
• Ensure accurate and proactive management of opportunities, account plans and customer intelligence in the CRM system.
• Contribute to the development of the Biometrics commercial strategy and identify new market segments, services and partnership opportunities.

Requirements

• You hold a bachelor's or master's degree in Life Sciences, Business or an equivalent field.
• You have 8+ years of relevant commercial experience in the pharmaceutical, biotechnology, clinical research or CRO industry, ideally combining new business development and strategic account management.
• You have a proven track record of winning new business and growing strategic accounts, preferably within CRO, Biometrics, Data Management, Biostatistics or related clinical development services.
• You have a strong understanding of the clinical drug development process and the role of Biometrics throughout clinical development.
• You are commercially driven and comfortable engaging with senior stakeholders across Clinical Operations, Biometrics, R&D, Procurement and executive management.
• You have demonstrated experience managing complex sales cycles, strategic RFPs, negotiations and multi-stakeholder decision processes.
• You are a strong hunter and relationship builder, able to open new accounts while developing long-term strategic partnerships.
• You combine a strategic mindset with a hands-on approach to prospecting, opportunity development and account execution.
• You are highly networked within the pharmaceutical and biotechnology industry and comfortable representing the organization at conferences and industry events.
• You have excellent communication, presentation and negotiation skills.
• You are fluent in English; additional languages are an advantage.