Customer Relationship Officer

Responsibilities:

Build and maintain positive relationships with customers.

Communicate with customers regularly to understand their needs.

Respond to enquiries and resolve customer concerns.

Follow up with customers after purchases or service interactions.

Identify opportunities to improve customer satisfaction.

Maintain accurate customer records.

Support customer retention and engagement activities.

Escalate complex complaints and ensure timely resolution.

Requirements:

A minimum of an SSCE

Excellent communication and interpersonal skills.

Good spoken and written English.

Computer literate.

Good mathematical skills.

Strong customer service mindset.

Professional, patient, and trustworthy.

High level of integrity.

Must reside around Agric, Ogolonto, Isawo, or Ikorodu Garage.