eCommerce Specialist with advanced English / Site Merchandising
Job Title: Site Merchandising / E-commerce Specialist
About the position
We are looking for a Site Merchandising Specialist to manage and optimize the presentation of products, content, and campaigns in our online store. The position will use data, reports, and analysis to make decisions, detect improvement opportunities, and offer a clear, attractive, and effective shopping experience.
They will work in close collaboration with internal business managers, strategic providers, and marketing, purchasing, production, creativity, engineering, and testing teams. They will be responsible for executing the site's commercial strategy for categories such as devices, small business solutions, and gaming, ensuring the quality, accuracy, and compliance of the published content.
Responsibilities
- Execute the defined merchandising and content strategy for the online store.
- Plan and implement seasonal and permanent campaigns, promotions, product launches, and multichannel commercial initiatives.
- Manage page content, promotional messages, prices, and elements of the purchasing process.
- Analyze metrics, reports, and site results to identify opportunities and make recommendations.
- Drive optimization and experimentation initiatives aimed at improving user experience and commercial performance.
- Proactively propose ideas to optimize content, navigation paths, and conversion.
- Apply e-commerce and site merchandising best practices in daily tasks.
- Coordinate online execution with purchasing, marketing, production, creativity, engineering, and quality control teams.
- Review and validate implementations before and after publication, verifying that content, prices, promotions, and links work correctly.
- Detect problems, errors, or interruptions on the site, create the corresponding incident reports, and follow up until resolution.
- Communicate progress, risks, and results clearly and timely.
- Ensure that all actions and communications comply with established policies, processes, and standards.
Requirements
- Experience in e-commerce, site merchandising, digital content management, digital marketing, or similar positions.
- Ability to interpret data, metrics, and reports, and convert them into concrete recommendations.
- Knowledge of best practices in user experience, navigation, conversion, and the online purchasing process.
- Experience in implementing campaigns, promotions, launches, or product updates on websites.
- Ability to manage multiple projects, priorities, and deadlines simultaneously.
- Attention to detail and orientation toward quality.
- Communication skills and experience working with multidisciplinary teams.
- Proactive attitude, analytical thinking, and problem-solving orientation.
- Ability to thrive in dynamic environments with defined processes.
- Proficiency in English sufficient to work with international documentation, tools, and teams.
It will be valued
- Experience in technology, retail, or e-commerce companies.
- Knowledge of content management tools (CMS), web analytics, and A/B experimentation.
- Experience with incident management platforms and ticket tracking.
- Knowledge of commercial metrics such as conversion, revenue, traffic, engagement, and shopping cart abandonment.
- Experience coordinating initiatives with teams or providers located in different countries.
Who Are We?
Talent where you need it, when you need it!
SGF Global is a leading provider of specialized talent solutions, dedicated to connecting highly qualified professionals with opportunities across multiple sectors. We offer temporary, permanent, and project-based hiring solutions in areas such as technology, finance and accounting, engineering, marketing, legal services, administrative and customer support, energy, oil and gas, telecommunications, manufacturing, aerospace, life sciences, mining, and utilities.
At SGF Global, we work to position you in the best place to succeed. We give you access to high-level opportunities, competitive compensation, attractive benefits, and free online training. Stay on top of every opportunity, at all times, even from your cell phone.
Requirements
- Minimum education: University
- years of experience
- Languages: English
- Keywords: specialist, especialista