Sales Administrator

SF Partners have partnered with an organisation in Coventry CV7 that are looking to recruit a Sales Administrator on a permanent basis. Working pattern: office based full time Salary: £38,000-£34,000 Responsibilities will include: Your core tasks will include: Spare Parts Quoting & Order Fulfilment - Prepare accurate and timely spare parts quotations for UK & Ireland customers using the ERP system - Process spare parts and service-related orders for UK & Ireland customers using the ERP system - Coordinate customer returns, repairs, invoicing, and credit processes via ERP - Proactively monitor and manage open orders to ensure on time delivery - Expedite sales order backlog to maximise billing output Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction - Provide high-quality, responsive customer service across all forms of communication channels in line with SLA's E-Store & Sales Initiatives - Support customer engagement through the E-Store strategy - Assist customer onboarding to the E-Store digital platform - Collaborate with the European team to enhance transactional efficiency