Payroll Officer

Payroll Services Officer

Salary: £27,200 - £29,500 per annum Contract: Permanent Hours: 37 hours per week Working Pattern: Hybrid - 2 days working from home Holiday: 36 days including bank holidays and additional closure days Benefits: enhanced pension, annual leave purchase scheme and discounts!

About the Role

We are currently recruiting for a Payroll Services Officer to join a supportive and collaborative payroll team within a well-established organisation.

This is an excellent opportunity for someone with previous payroll experience who enjoys working in a busy environment, has excellent attention to detail and takes pride in delivering an accurate and efficient payroll service.

Working closely with the Senior Payroll Services Officer, you will support the end-to-end payroll process, ensuring employees are paid accurately and on time whilst providing a high level of customer service.

Key Responsibilities

• Support the processing of end-to-end payroll, ensuring accuracy and adherence to deadlines.

• Process high volumes of payroll transactions efficiently and accurately.

• Maintain and update employee records across HR and payroll systems.

• Respond to payroll queries from employees and managers, providing timely and professional support.

• Process statutory payments, pension contributions and other third-party deductions.

• Complete payroll reconciliations ahead of BACS submissions.

• Ensure compliance with payroll legislation, statutory requirements and GDPR.

• Work closely with the wider HR team to deliver an efficient and seamless service.

• Identify opportunities to improve payroll processes and procedures.

• Support payroll-related projects and assist with data analysis where required.

About You

• Previous experience working within a payroll environment.

• Experience processing high volumes of payroll transactions with excellent accuracy.

• Good understanding of payroll legislation and statutory requirements.

• Experience using payroll systems.

• Strong Excel skills and confidence using Microsoft Office applications.

• Excellent attention to detail and organisational skills.

• Ability to manage competing priorities and meet strict deadlines.

• Strong communication skills with a professional and approachable manner.

• Proactive approach to problem-solving and continuous improvement.

• Ability to handle confidential information appropriately.

• A payroll qualification, such as CIPP, would be advantageous but is not essential.