customer service agent
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Education:
No degree, certificate or diploma.
Work setting:
Private sector.
Tasks:
- Answer inquiries and provide information to customers.
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services..
- Perform general office duties.
- Receive payments.
- Answer clients' inquiries and provide information.
Work conditions and physical capabilities:
- Attention to detail.
- Fast-paced environment.
- Work under pressure.
- Repetitive tasks.
Personal suitability:
- Punctuality.
- Efficient interpersonal skills.
- Reliability.
- Team player.
Screening questions:
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Experience:
No experience (will train).
Employment terms options:
- Day.
- Weekend.