Solution Sales Executive - Data & Analytics

Company Overview

ServiceNow's journey began in 2004 in sunny San Diego, California. Today, ServiceNow is a global market leader, providing innovative AI Platform technology to more than 8,100 customers, including 85% of Fortune 500® companies. Our intelligent cloud-based platform seamlessly connects people, systems, and processes, helping organizations create environments where they can work smarter, faster, and better, allowing people to thrive. Our journey has only just begun. Why not join us and change the world with ServiceNow?

Job Description

The Data & Analytics Solution Sales Executive (SSE) is a position for professional Data & Analytics sales talent with the technical insight to transform customer businesses through AI, data, and analytics. You will play a critical role in shaping ServiceNow's D&A business, working on exciting and transformative use cases that realize "from insight to action" on the ServiceNow AI Platform.

In this position, you will lead discovery sessions and deliver measurable business outcomes through customer-specific priorities and use cases, utilizing value-based selling. The SSE also requires the technical capability to conduct presentations and demos to help customers feel confident in their investment in ServiceNow's D&A solutions.

【Key Responsibilities】

• Act as a primary lead in collaboration with core Account Executives, leading the D&A sales cycle end-to-end, from deal creation to closing and continuous adoption.
• Responsible for and selling the entire D&A portfolio (Workflow Data Fabric, RaptorDB Pro, Data Apps, Autonomous Analytics) to assigned accounts.
• Develop strategic D&A account plans that position ServiceNow's D&A solutions as the foundation for customers' AI, real-time analytics, and data strategies. Focus particularly on creating new business within existing ServiceNow customers.
• Lead discovery, value-based conversations, technical presentations, and demos for leaders in data, analytics, and AI to uncover priorities and challenges, while accelerating data modernization initiatives for AI utilization.
• Build relationships with customer technical and data executives, including CDAOs (Chief Data and Analytics Officers), departments such as data engineering, data governance, and analytics, as well as ServiceNow Platform Owners and CIOs, to increase awareness and influence decision-making.

Qualifications

• 3+ years of field sales experience, with a focus on D&A sales.
• Technical capability regarding AI, data, and analytics. Ability to conduct credible discovery, value propositions, and use case identification, and perform presentations and demos for executives, ServiceNow Platform Owners, and Data & Analytics leaders.
• Experience with consumption-based models and experience driving customer adoption expansion after the initial sale.
• Ability to perform in a fast-paced, matrixed product, sales, and GTM environment as a proactive thought leader who can also be deeply involved in hands-on execution.
• Excellent communication and relationship-building skills with stakeholders in both technical and business departments.
• Proven track record of building touchpoints with multiple departments and stakeholders within an account, such as identifying a second buyer or influencer in addition to the primary procurement contact.

Other Information

• Experience proposing AI-related solutions.
• Knowledge or sales experience in analytics or BI, such as Tableau, ThoughtSpot, Power BI, Qlik, or Oracle Analytics.
• Knowledge of modern data platforms, including cloud data warehouses, data integration, and governance.
• Knowledge or sales experience with Databricks, Snowflake, or Palantir, and an understanding of the broader data market.
• English proficiency