All Investor/ REO Asset Specialist, Field Services

Overview

Are you an experienced person working with loan histories and mortgages, reviewing and submitting bids to investors? Do you have experience with researching loans histories, and mortgagee neglects? Have you addressed escalated FHA inquiries? ServiceLink , one of the top providers in the mortgage services industry, seeks an individual with your talents and skills. Now is the time to join our team and become a part of something big.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

In this role, you will…

Review and submit bids to Investor or Client as needed including following up on denials

Research loan history and mortgage neglect

Address escalated loan inquiries

• Coordinate cut bid process
• Report damages

Follow company, client government agencies and local municipality rules when making decisions

• Address any bid denials

Make and receive calls to/from vendors, clients and third parties and internal departments as needed

• Document systems accordingly
• All other duties as assigned

WHO YOU ARE

You possess …

Proven detail oriented and time management skills

• Ability to prioritize duties
• Ability to multitask
• Ability to work within a team

Proven customer service/communication skills

Basic knowledge of mortgage terms

Responsibilities

All investor/ client bid approvals, submissions, denials and follow-ups

All investor/ client inquiries escalations, assistance

Cut Bid Management (Requesting, Follow-up, Placement)

Placement of loans into Conveyance condition when applicable

Manage Conveyance timelines and request extensions as needed

• Perform HUD denial review

Research and analysis as needed

Issue approved work and create work orders as appropriate in a timely manner

• Hazard Claim follow-up
• Damaged reporting
• Mortgage neglect review
• Violation follow-up

Utility referral/activation management

Respond to Client inquiries in a timely and professional manner

Develop partnerships with Vendors and Vendor Management

Other duties as deemed necessary by Management

Qualifications

. High School diploma or equivalent required

• Practical office experience

Proven customer service/communication skills

Must be able to use and have computer skills; proficient in the Microsoft software products

Basic knowledge of mortgage terms preferred

Property Management, Construction, REO and/or Property Insurance experience preferred

Mortgage Servicing, Default Servicing, Portfolio Management, National Real Estate Management, and/or Pre-Foreclosure knowledge and or experience preferred

Contract Administration, Scope of Work/Service Line Agreement Compliance preferred

Originally posted on Himalayas