Order Fulfillment Specialist

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking a Order Fulfilment Specialist in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!

Position Summary: The Order Fulfillment Specialist ensures confirmed Sales Orders comply with policies and procedures while optimizing site allocation to ensure on-time shipping. This position requires extensive communication with multiple departments throughout the quote-to-cash cycle and demands strong analytical, problem-solving, and coordination skills.

Tasks/Duties/Responsibilities: Serve as primary contact for Sales and Distribution for process exceptions and corrections

Review daily distribution orders to ensure on-time delivery requirements are met

Audit Sales Order for accuracy and completeness prior to releasing material for shipment

Coordinate with Production Planning and Distribution to ensure product availability and proper order flow

Research, troubleshoot, and resolve order-related exceptions

Continuously evaluate processes, procedures and policies to identify efficiency and improvement opportunities

Maintain consistent documentation and transactional accuracy

Other duties as assigned

Knowledge/Skills/Requirements: Associates Degree in business-related or technical field required. Bachelors preferred

Proficiency with company software, including QAD, SalesForce, Microsoft Office Suite

Ability to multi-task, prioritize and manage time effectively

Strong attention to detail with excellent organizational and follow-up skills

Strong analytical and problem-solving abilities

Effective written and verbal communication skills

Ability to collaborate with internal and external

Reports To: Inventory and Planning Manager

The perks of joining our Team Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choices

Progressive PTO & Paid Holidays - Tenure-based paid time off plus eight paid holidays annually

Predictable, set schedules that support work-life balance - no rotating shifts

401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profit‑sharing contributions

Career Growth & Learning Support - Tuition reimbursement and employee assistance programs

Tuition reimbursement up to $15,000 - annually to support your continued education and career growth

Annual bonus potential up to $3,000 - through performance incentive programs

Referral Bonus Program - Employee referral bonuses paid out over the new hire's first year

See all benefits we offer here