Receptionist (Guest Service Agent)

1. Responsible for the orderliness of Check-In & Check-Out services
2. Oversee service, provide assistance, and resolve problems for customers
3. Coordinate internally within the department and between departments, including external service providers related to customer service
4. Provide various types of information to customers
5. Record data and prepare reports for management and related departments
6. Participate in meetings and training as determined by the company
7. Other assigned tasks

Qualifications: Male/Female, age 25 - 45 years old Bachelor's degree or higher in Tourism and Hotel Management or other related fields At least 1 year of experience in customer service Good English communication skills Knowledge and skills in using basic computer programs Good personality and interpersonal skills for coordination Able to work with a team and has a Service Mind Ability to handle immediate problems well Responsible and enthusiastic in working If there is experience in sales (Hotel and Resort business), special consideration will be given