Customer Service Engineer
Must-have:Remote
Your tasks
- Able to assemble, setup and troubleshooting on semiconductor equipment
- Perform onsite installation, testing, and commissioning of equipment.
- Carry out machines upgrade and conduct buy-off according to customer specifications and requirements.
- Provide technical support and conduct customer training via phone or remote communication when required.
- Work closely with internal teams and customer to ensure equipment performance and customer satisfaction.
Requirements
- Diploma in engineering or related discipline
- Minimum 2 years of relevant working experience.
- Good knowledge of semiconductor machines and related processes
- Good understanding of camera, lens and optical components is preferred.
- Strong communication and interpersonal skills with a customer service-oriented mindset.
- A proactive team player with strong integrity and commitment.
Other
- Willingness and ability to travel extensively when required.