CRM & Sales Intern

As a CRM & Sales Intern at Sejiva, you will support our team in managing customer relationships, responding to inquiries, and developing connections with potential customers and partners. You will work closely with the Marketing and Operations teams to ensure a smooth customer experience, from the first inquiry to post-trip feedback.

This role is a great opportunity for someone who enjoys communicating with people, keeping things organized, and taking initiative in a fast-paced environment.

What You Will Be Doing:

1. Promptly and professionally follow up on customer inquiries across all Sejiva social channels.
2. Coordinate with Marketing and Operations to confirm customer details, trip availability, pricing, discounts, and customer feedback.
3. Actively connect with potential partners, schools, and corporate clients to introduce Sejiva's offerings.
4. Maintain an organized and up-to-date database of leads, clients, and partners.
5. Build warm, professional relationships with customers from first contact to post-trip feedback.

What We Are Looking For?

1. Currently pursuing a Bachelor's Degree (S1) or a fresh graduate, preferably in Tourism, Business, Marketing, Communications, or a related field.
2. Outgoing, confident, and an excellent communicator, both online and in person.
3. Thrives in a startup environment, works independently, and takes initiative to solve problems.
4. You can quickly grasp our trip details, pricing structures, and internal processes.
5. You love keeping track of details and feel satisfied when a database is perfectly updated.
6. Familiar with Instagram, WhatsApp Business, Google Sheets/Excel, and tools like Trello.
7. Fluent in Bahasa Indonesia with good professional English Skills (both written and spoken).

What You Will Gain:

1. Hands-on experience in CRM, sales, and customer relationship management.
2. Exposure to how customer inquiries are handled and converted into actual customers.
3. Experience working with customer, lead, and partner databases.
4. Opportunities to communicate directly with customers, schools, corporate clients, and potential partners.
5. Experience working closely with Marketing and Operations teams in a growing startup environment.

Work Arrangement: Hybrid Location: Jakarta Type: Paid Internship Application deadline: 14 September 2026

Skills: Time Management, Sales Management, Microsoft Office, Google Sheets, Proactive, Analytical Skills, Communication, CRM, Microsoft Excel, Public Speaking, Microsoft Word, Sales and Marketing, Communication Skills, Tourism Product Marketing and Promotion, Initiative, Teamwork, Canva Design, Customer Service, Trello, Customer Relationship Management