IT Identity and Access Management Agent

Job Objective

Administer and manage user identities and access, ensuring compliance with security policies and providing an agile and efficient service experience to internal users.

Requirements

• Technician or Bachelor's degree in Systems, Informatics, Cybersecurity, or related fields.
• Minimum of 2 years of experience in Technology, Information Security, or Service Desk areas.
• Knowledge of Identity and Access Management (IAM) processes.
• Experience in handling requests and ticket management.
• Basic English.

What will you do?

• Create, modify, and delete user access.
• Manage unlocks and password resets.
• Follow up on access requests and requirements.
• Support the implementation and improvement of IAM processes.
• Maintain updated documentation and support the generation of metrics.
• Collaborate with service desks and different areas of the organization to ensure efficient access management.

Desirable Technologies and Knowledge

Active Directory | Microsoft Entra ID (Azure AD) | IAM | PAM | Service Desk | Windows Server | Access Management | Information Security.

-Requirements-

• Minimum education: Technical/Professional Education
• 2 years of experience
• Languages: English
• Age: between 23 and 36 years
• Knowledge: Adherence or compliance with standards, Efficiency, Agility, Cybersecurity, Informatics, Linux, Microsoft excel, Service desk, Operating systems, Technology

Keywords:

demostrador, feriante, viajante, agent, representative, agente, representante, tecnologias, la, informacion, it