Maintenance Manager / PART 145 Manager (M/F)

Your tasks

Job Missions You will manage the MRO activity as a business unit: you are responsible for its profit and loss, its team, its operational performance, and customer satisfaction. You are designated to the OSAC as the person responsible for maintenance under Part 145.

Economic Performance (P&L)

• Build and maintain the activity budget: turnover, margin, repair costs, stocks.
• Define the pricing policy and validate repair quotes.
• Size dedicated stocks according to customer forecasts and failure recurrences.
• Identify growth drivers (new contracts, new products within repair capability).

Team Management

• Supervise a team of 6 people: organization, annual appraisals, skills development.
• Plan necessary training and certifications, in connection with Quality.
• Promote a culture of performance, safety, and continuous improvement.

Operations Management

• Manage the equipment flow from reception to shipping: expertise, costing, procurement, repair, return to service.
• Meet turnaround time (TAT) and quality commitments, and monitor key indicators (TAT, OTD, return rate, productivity, repair cost).
• Coordinate interfaces with Technical, Supply Chain, Purchasing, Production, and Sales Administration.
• Analyze recurring failures and contribute to product improvement with the design office.

Customer Relations and Satisfaction

• Be the dedicated contact for MRO customers and the guarantor of their satisfaction.
• Lead performance reviews by customer and manage action plans.
• Manage escalations and intervene at customer sites if necessary.
• Work in tandem with the sales department to follow key accounts, detect opportunities, and share customer feedback.

Regulatory Compliance

• Ensure that operations comply with the Maintenance Organization Exposition (MOE) and Part 145 requirements, in close collaboration with the Quality Manager.
• Prepare for and support customer and authority (OSAC) audits, and implement corrective actions.
• Trigger the escalation procedure in case of risk related to product safety.

Requirements

• Engineering degree or Master's degree (aeronautics, electronics, industrial engineering), or equivalent experience.
• Minimum 3 years of experience in aeronautical MRO, including at least 3 years in team management.
• Experience managing a budget or a profit center.
• Very good knowledge of EASA Part 145; knowledge of Part 21G is a plus.
• Knowledge of airborne electrical and electronic equipment.
• Proficiency in an ERP and management tools (indicators, dashboards).
• Fluent English (international customers and group).

A field leader, you know how to unite a team, arbitrate between deadlines, costs, and quality, and stay on course under operational pressure. Your customer focus and drive for results are your primary motivators.