Logistics Operations Supervisor - Bilingual Customer Service Freight Forwarding
Machine translation — original language: Spanish.Show original
Your tasks
- Coordinate and supervise the daily import/export operation and the Customer Service team.
- Direct liaison between bilingual management and local operations.
- Supervise revalidation, customs clearance, arrival notices, and relationships with shipping lines, airlines, and carriers.
- Prevent and control Demurrage, Detention, and Storage costs.
- Resolution of operational incidents and monitoring of area KPIs.
Requirements
- Education: Bachelor's degree in International Trade, Logistics, International Business, or related field.
- Advanced / fluent English indispensable (fluent conversation and writing for reporting to international management).
- Experience: 3 to 5 years in Freight Forwarding or Customs Agency (Maritime FCL/LCL, Air, and Land MX-US).
- Residence: Preferably in Monterrey South Zone / Carretera Nacional or easy access to Villas La Rioja (C.P. 64988).
- Minimum education: Higher education - Specialty
- 3 years of experience
- Languages: English
- Age: between 25 and 55 years
- Knowledge: Coordination ability, Bilingual, English, International business, Logistics operations, Logistics processes, Operations supervision
- Keywords: residente, encargado, supervisor, subgerente, responsable, coordinador, gestor, capitan, operations, operaciones, servicio, service
What we offer
- Competitive salary according to experience.
- Opportunity for professional development in an international company.
- Excellent work environment.