📁 Knowledge and Records Management Executive (One-North)

Your tasks

• Support the implementation and adoption of records management systems and related initiatives.
• Provide user support for records management systems and digital platforms, including handling enquiries and physical file requests.
• Develop user guides, FAQs, training materials and awareness campaigns to promote system adoption and good records management practices.
• Support records migration and digitisation projects, including stakeholder coordination, readiness tracking and quality checks.
• Maintain intranet content and knowledge resources, ensuring accuracy and accessibility.
• Create communication materials such as infographics, banners and posters.
• Coordinate training activities, gather feedback and support continuous improvement.
• Monitor system adoption, compliance and project progress; analyse data and prepare reports, dashboards and presentations.
• Liaise with internal stakeholders, technical teams, vendors and consultants to coordinate requirements and resolve issues.
• Manage shared mailboxes and perform other administrative duties as assigned.

Requirements

• Diploma in Business Administration, Information Management, Records Management, Communications, Information Systems or a related discipline.
• Relevant experience in records or knowledge management, project coordination, system implementation, stakeholder engagement, user support or training administration is an advantage.
• Familiarity with SharePoint, intranet platforms and Canva or similar design tools is preferred.
• Proficient in Microsoft Office, particularly Excel, PowerPoint and Word.
• Strong analytical, organisational and stakeholder management skills.
• Good written and verbal communication skills, with a customer-oriented mindset.
• Tech-savvy, meticulous and proactive, with the ability to learn new systems, manage multiple priorities and work independently.
• Creative, with an eye for clear, engaging and user-friendly communications.

How to apply

👤 EA Personnel: Nor Sameshah (R1983642) 🏢 EA Licence No: 95C4455

Other

📁 Knowledge and Records Management Executive (One-North) x1

💰 Salary: $2,986/month · 📅 Contract Duration: 12 months · 🗓️ Start Date: Immediate ⏰ Working Hours:****

• Monday–Thursday: 8:30am–6:00pm
• Friday: 8:30am–5:30pm
• Inclusive of a 1-hour lunch break

Only shortlisted candidates will be notified. 📩 By submitting your resume and/or personal data, you consent to Seacare Manpower Services Pte Ltd collecting, using, and disclosing your information to clients/business partners solely for job matching, recruitment, and placement purposes.