Accounts Officer

Job Summary

Monitor and manage accounts receivable processes to ensure timely collections, accurate financial reporting, and compliance with internal controls. Support month-end closing, audit preparation, and collaborate with stakeholders to resolve queries efficiently.

Responsibilities

• Monitor and manage the accounts receivable (AR) aging report to ensure timely collections and accurate reporting
• Issue statements of account to customers or inter-companies promptly and record them accurately in the Opera system
• Proactively follow up on outstanding and delayed payments, identifying and resolving irregularities
• Perform daily posting and upload outstanding invoices to the portal for accurate tracking
• Prepare month-end closing activities and generate related financial reports
• Process and post Debit and Credit Notes in accordance with company policies
• Process refunds with approval from authorized signatories, ensuring all supporting documents are complete and accurate
• Verify refund and chargeback requests to maintain financial integrity
• Prepare and maintain supporting documents for audit and financial reporting purposes
• Ensure all transactions comply with hotel policies and internal controls, maintaining accuracy
• Maintain proper filing and documentation of financial records for easy retrieval and audit readiness
• Assist in resolving outstanding receivables through effective communication and follow-up
• Respond to queries from customers, auditors, banks, and head office promptly and professionally
• Provide support to other Finance functions and assist with ad-hoc duties as assigned

Preferred competencies and qualifications

• Diploma in Accounting or a related field
• 2-3 years of relevant experience, preferably in the hospitality industry
• Ability to multitask effectively and meet tight deadlines with meticulous attention to detail
• Ability to work independently with minimal supervision
• Experience with Opera Cloud system is an advantage