Desktop Support Technician / English (M/F)
Machine translation — original language: French.Show original
RESPONSIBILITIES:
We are looking for a Desktop Support Technician (M/F) on a CDI contract for one of our clients, based in Saint Denis, Paris.
You will intervene at level 1 and 2 in processing requests and incidents at our client's site for VIP users. The Technician team specializes in workstations (versus infrastructure).
Your missions will include:
- Preparation of workstations
- Troubleshooting for users
- Processing of requests and incidents
- Masterization of workstations
- Backlog processing
- Management of tickets escalated by level 1
- Account creation
- Mailbox creation
- Server updates
- Preparation of video conference rooms
Conversational English is required for the position.
REQUIRED PROFILE:
- You have at least 2 years of similar experience in the same type of position.
- You have conversational/correct English.
- We are looking for an autonomous, dynamic person with a sense of service.
Our benefits:
- Ticket Restaurant: 8€ (50% employer share)
- Company health insurance (50% coverage)
- Profit-sharing and incentive schemes
- Holiday bonus
- Christmas gift vouchers
Recruitment process:
- Telephone interview,
- Interview with the Manager + Technical test depending on the position
- Interview with the client (if the mission is at one of our clients' sites)
SEA TPI is committed to promoting equal opportunities for all in terms of employment.