Sales & Business Coordination Executive (Japan Desk)
Company Introduction:
SCREEN SPE Singapore Pte Ltd is an established company providing semiconductor products with world-class customer service. With clients in South East Asia and Southern Asia, we are well established within this region.
Our products are manufactured in-house from Japan, ensuring high quality control, efficient delivery, in-depth knowledge and excellent service. We offer a wide range of semiconductor equipment that can meet customers’ technology roadmap with high quality after-sales support.
Sales& Business Coordination Executive (Japan Desk)
Job Description & Major Responsibilities
Japan Desk & Stakeholder Coordination
- Act as the primary liaison between Japan Headquarters, Japan Desk, and the Singapore Sales Team.
- Coordinate and facilitate communication for business requirements, product information, and project updates between Japanese and local stakeholders to ensure accurate and timely information exchange.
- Support communication involving customers, suppliers, and business partners from Japan.
- Follow up on action items, project milestones, customer inquiries, and business requests from Japan.
Global Sales Coordination
- Support and coordinate global sales activities with Japan Headquarters and regional sales teams.
- Act as the primary point of contact between global sales stakeholders and internal departments.
- Facilitate communication and information sharing across multiple countries and business units.
- Follow up on sales opportunities, project updates, customer requests, and business initiatives across global markets.
- Track action items and ensure timely completion of deliverables among stakeholders.
- Support global customer engagement activities, meetings, and business development initiatives.
Sales Support & Administration
- Assist the Sales Team in preparing quotations, proposals, RFQs, presentations and sales related documentation.
- Coordinate sales enquiries, project updates, customer requests, and order status updates.
- Maintain accurate records of sales activities, customer communications, and project status updates.
Customer & Project Coordination
- Support customer visits, meetings, and business discussions involving Japanese-speaking customers and visitors.
- Coordinate project timelines and communication between Customers, Sales other departments.
- Ensure critical customer requests and business issues are properly communicated and followed up.
Communication & Translation
- Perform both Japanese-to-English and English-to-Japanese translations for business correspondence, reports, presentations, and meeting materials. To ensure accurate communication between headquarters, global sales teams, customers and internal stakeholder.
- Facilitate meetings and discussions by providing interpretation support during meetings, customer visits, conference calls, and business discussions involving Japanese-speaking participants.
- Assist in preparing bilingual presentations, sales materials, and management reports.
Cross-Functional Collaboration
- Work closely with Sales, Post Sales &Inventory Management, Field Service Operations, and Accounting teams to ensure smooth business operations.
- Support business development initiatives and marketing activities involving Japanese customers.
Desired Qualifications / Requirements / Competencies:
- Candidates should possess at least a Degree in Business, Marketing, Engineering, Japanese Studies or other related
- JLPT N1 or N2 preferred
- Business proficiency in Japanese and English, both written and spoken.
- Strong organisational skills and attention to detail
- Proactive and able to work with little direct supervision
- Ability to work independently as well as a good team player
- Experience in sales support, customer service or Japanese company environment will be an advantage
- Familiarity with ERP, CRM, or sales administration systems will be an advantage.
- Team player with good communication skills, documentation and coordination skills
- Proficient inMicrosoft Office programs