Account Manager
Working Location: 29 Kaki Bukit View, Kaki Bukit Techpark II, Singapore 415963 Working Days & Hours: Mon –Fri @ 8.30am – 5pm Company Websites: https://www.screen-spe.com/sg/
Company Introduction:
SCREEN SPE Singapore Pte Ltd is an established company providing semiconductor products with world-class customer service. With clients in South East Asia and Southern Asia, we are well established within this region. Our products are manufactured in-house from Japan, ensuring high quality control, efficient delivery, in-depth knowledge and excellent service. We offer a wide range of semiconductor equipment that can meet customers’ technology roadmap with high quality after-sales support.
Account Manager
Job Description & Major Responsibilities
Account Management
Manage assigned customer accounts, respond promptly to sales enquiries, and ensure the correct toolsets and high-quality services are delivered to meet customer requirements—ultimately supporting customers in achieving excellent end-product outcomes and satisfaction.
Customer Engagement & Business Development
Visit existing customers regularly to strengthen relationships and proactively develop new sales opportunities or new accounts.
After‑Sales Support
Maintain strong after‑sales service to ensure ongoing customer satisfaction and successful application of solutions.
Credit Management
Monitor and maintain customers’ creditworthiness to support healthy business continuity.
Market &Competitor Intelligence
Gather and report market trends, customer feedback, and competitor activities to support strategic decision‑making.
Sales Administration
Handle day‑to‑day sales administrative duties accurately and efficiently.
Promotion &Marketing
Promote company equipment and solutions by working closely with Headquarters on marketing activities and campaigns.
Project Coordination
Liaise with customers on order status and delivery updates to ensure smooth and timely project implementation.
Sales Target Achievement
Support the Head of Sales Department in achieving annual sales targets.
RFQ &Proposal Support
Collaborate with Japan Sales Support and the technical team to prepare RFQs, quotations, and proposals that meet customer expectations.
Cost Management
Maintain cost‑effective operations within the section to contribute to overall company profitability.
Order & Payment Follow‑Up
Monitor purchase orders and follow up closely on payment collection to ensure timely closure of transactions.
Execution of Management Plans
Implement plans, directives, and responsibilities assigned by higher management to achieve the company’s goals and objectives.
Desired Qualifications / Requirements / Competencies :
- Candidates should possess at least a Diploma/ Degree
- Minimum 3years of relevant experience
- Strong organisational skills and attention to detail
- Proactive and able to work with little direct supervision
- Ability to work independently as well as a good team player
- Team player with good communication skills, documentation and customer service skills
- Proficient in Microsoft Office programs