Quality Segment Technician
Description:
Drive Quality. Support Customers. Improve Manufacturing Performance.
Scot Forge is seeking a Quality Segment Technician to join our team in Spring Grove, Illinois.
This role serves as a key quality resource supporting customers, Sales, Manufacturing, Engineering, and Quality teams. You will help resolve quality issues, coordinate recovery efforts, lead problem-solving activities, and drive continuous improvement initiatives that improve customer satisfaction and operational performance.
The ideal candidate combines strong technical and problem-solving skills with the ability to build relationships, facilitate collaboration, and effectively communicate across all levels of the organization.
Position Information
Location: Spring Grove, IL
Schedule: Monday-Friday, 6:00 AM - 4:00 PM
Work Arrangement: 100% Onsite
Why Join Scot Forge?
100% Employee-Owned Company (ESOP)
Profit Sharing Bonus
Opportunity to work directly with customers and manufacturing teams
High-impact role focused on quality improvement and process excellence
Collaborative culture focused on continuous improvement
Comprehensive benefits package
About Scot Forge
Scot Forge is a 130+ year-old, employee-owned manufacturer of custom open die and rolled ring forgings. Our products support critical industries including energy, transportation, manufacturing, mining, infrastructure, aerospace, and national defense.
From components used in mining equipment and energy infrastructure to mission-critical aerospace and defense applications, Scot Forge produces forged solutions for some of the world's most demanding environments.
What You'll Do
As a Quality Segment Technician, you will:
Serve as the primary quality liaison between customers, Sales, Quality, and Manufacturing teams
Manage nonconformances, recovery activities, rework plans, and material review processes
Lead root cause investigations, corrective actions, and structured problem-solving activities
Support customer deviations, corrective action requests, and quality communications
Monitor quality metrics and identify opportunities for continuous improvement
Interpret customer specifications, drawings, contracts, and industry requirements
Support order reviews to ensure customer and compliance requirements are properly communicated
Develop and deliver training related to quality requirements, specifications, and quality tools
Promote process standardization and best practices across facilities
Support quality culture initiatives on the manufacturing floor
Requirements:
What You'll Bring
Required Qualifications
Minimum of five years of manufacturing experience
Experience in metals manufacturing, forging, quality, metallurgy, or a related industrial environment
Strong problem-solving skills and ability to lead structured problem-solving activities
Ability to read and interpret technical specifications, drawings, and manufacturing documentation
Strong written and verbal communication skills with the ability to interact directly with customers
Experience developing procedures, work instructions, or process documentation
Ability to train, coach, and influence others
Preferred Qualifications
Experience with 8D, A3, root cause analysis, corrective actions, or other structured problem-solving methodologies
Experience managing NCRs, corrective actions, and quality investigations
Knowledge of metallurgy, forging processes, machining, heat treat, or other manufacturing operations
Experience interpreting aerospace, nuclear, military, oil and gas, or other highly regulated industry specifications
Experience with quality systems, process controls, FMEAs, control plans, and continuous improvement initiatives
Experience utilizing quality data analysis tools and reporting methods
Work Environment
Primarily manufacturing-floor based with some office work
Occasional travel to Franklin Park, Illinois and Clinton, Wisconsin facilities as needed
Exposure to industrial equipment, overhead cranes, forklifts, production noise, and varying environmental conditions
Required use of appropriate PPE in manufacturing areas
Additional Requirements
Must be authorized to work in the United States without sponsorship
Must be able to pass a pre-employment hair follicle drug screen
Review of applications will begin immediately and continue until the position is filled.
Compensation
The estimated pay range for this position is the lowest and highest range we in good faith believe we would pay for this role at the time of this posting. We ultimately may pay more or less than the posted range, and the range may be modified in the future. The actual base pay offered to a candidate will depend on various factors including but not limited to relevant skills, experience, qualifications, education, certifications, seniority, geographic location and prevailing minimum wage, performance, shift, travel requirements, and business or organizational needs.
We offer a comprehensive package of benefits for eligible employees including Medical, Vision, Dental, Hearing, Life (Basic & AD&D), Disability (STD & LTD), 401K Plan with match, Profit Sharing, Employee Stock Ownership Plan (ESOP), Tax Savings (FSA & HSA), Vacation Time, Paid Time Off, and Paid Holidays.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, or any other form of compensation for any particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Scot Forge is an Equal Opportunity Employer. We value diversity and inclusion and welcome all qualified candidates to apply.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.