Digital Ambassador (Govt Agency)

We are looking for a Digital Ambassador to guide elderly residents in downloading and using a new app designed to empower their contributions toward the community.

Basic $2,760 per month

Asap - Feb 2027, renewable for another 6 months

4 weekdays + 1 weekend per week, AM/PM shift as assigned

Responsibilities :

• Engage seniors through community events and roadshows to promote the new application and senior engagement activities.
• Support senior recruitment, onboarding and registration , including activity briefings and one-to-one assistance where required.
• Guide seniors through app setup, navigation and activity registration, troubleshooting basic issues and escalate technical concerns when necessary.
• Set up and manage outreach booths and queues while coordinating on-site arrangements and briefings with staff, leaders and volunteers.
• Address residents’ queries, observe safety and accessibility protocols, collect feedback and surface recurring issues or improvement suggestions to supervisors/HQ.
• Manage senior activities and participation records in the backend portal, ensuring timely and accurate updates, submitting reports.

Requirements :

• Possesses minimum GCE 'A' Level with 1 year of experience in Customer Service. Digital Ambassador experience will be a plus.
• Comfortable with fronting large groups of residents at a time (i.e., up to 100+ participants in a session), and comfortable with working shifts and on weekends.
• Tech-savvy individual with excellent communication skills.

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This authorizes us to:

1. Contact you about potential opportunities.
2. Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Goh Yi Min, Mai - R22104617

ScienTec Consulting Pte Ltd - 11C5781