Admission Manager

Job title: Admission Manager

Working hours: 7h30 – 17h00 (Monday – Friday) 8h00 – 12h00 (Saturday – presence requested for special events (if any)

II. RESPONSIBILITIES

1. Admissions

• Prepare and implement weekly, monthly, and yearly enrollment plans and report enrollment activities regularly to the School Director.
• Proposing the development of a policy on tuition and fees, incentives and commissions for enrollment activities.
• Analyze and evaluate information, implementation methods, market prices, and competitors to make recommendations on new development channels, product price improvements, and promotion programs.
• Create, develop and manage relationships with enrollment partners.
• Market survey and analyze work results weekly/monthly/quarterly to propose ways to improve work efficiency.
• Collect and submit enrollment fees to the Accounting Department.
• Periodically report following the model form. Plan for prediction of monthly repair, make the list and the budget of the prediction.
• Collect and submit enrollment fees to the Accounting Department.
• Participate in developing the content of admission documents.
• Preside over the implementation of parent/student satisfaction surveys: 02 times/year or as requested by superiors.

1. Taking care of students

• Create and implement student care plans, ensuring students are provided with the best quality of service.
• Optimize the process of receiving and handling customer feedback/complaints (parents/students).
• Propose activities to improve customer service (CMHS/HS).
• Organize internal events and extracurricular activities for students.
• Implement experiential activities (school tour, coffee talk) for customers (existing and new).
• Propose, present the creative ideas that support the company’s development.
• Follow the other tasks as required by the line manager.

III. REQUIREMENT

• Commitment to the vision, mission, core values, philosophy and company culture.
• Graduated from a regular university majoring in a related field.
• Minimum 2 years of working experience at in a reputable education system.
• Have experience in managing the facility.
• Ability to make reports, plan and present plans.
• Ability to communicate, teach, consult and present.
• Effectively communicate with parents, students and colleagues.
• Friendly, devoted, enthusiastic, and responsible dementor.

IV. SALARY AND BENEFITS

1. Salary: Negotiable (up to qualification, experience, performance)
2. Benefits:

• Social insurance, medical insurance, personal income tax and others up to the labor law
• Vietnam National holidays, and other holidays in accordance with Victoria school’s internal policies
• Birthday gift, Welcome gift, parties, team building...
• Free lunch at school.
• Discount for descendants in the family lineage.
• Sponsored training courses by internal and external experts.
• Obvious career path.

Skills: Administration, Microsoft Office, Team Management, Leadership, Microsoft Word, Customer Service, Microsoft Excel, Strategic Planning, Teamwork, Public Speaking