Services Engineer (UPS)
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Join our field services team as a Service Engineer (UPS) and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands-on with advanced systems, solve real-world technical challenges, and build lasting customer relationships.
What will you do?
- Install, commission, and maintain customer systems according to established procedures and safety standards
- Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance
- Create accurate technical documentation and service reports that support quality and compliance
- Engage with customers to understand their needs and identify opportunities for additional support
What are the key skills we are looking for?
- Active Listening — developing level; understanding customer concerns and translating them into actionable service responses
- Customer Support — foundational level; delivering responsive service that builds trust and satisfaction
- Maintenance and Repair — developing level; executing routine and corrective maintenance to ensure system reliability
- Problem Solving — developing level; diagnosing technical issues and implementing effective solutions onsite
- Safety Standards — developing level; adhering to protocols that protect you, customers, and equipment
- Technical Documentation — developing level; recording service activities accurately for compliance and continuity
- Time Management — developing level; prioritizing tasks to meet service commitments efficiently
What qualifications will make you successful?
- Customer-focused approach with strong interpersonal skills and professionalism in the field
- Prior experience with UPS
- Resilience and flexibility to adapt to changing conditions and solve problems independently
- Attention to detail that ensures every task meets quality and safety expectations
- Eagerness to develop technical expertise and grow within a dynamic services environment
What's in it for me?
- Comprehensive technical training and ongoing development opportunities
- Variety and challenge working across different customer sites and technologies
- Career advancement potential within a global services organization
- Collaborative team environment committed to safety, excellence, and your success
Bring your technical skills and customer focus to a team that's ready to support your growth!