Customer Success Staff (Export) - SCGP

• Receive and manage customer orders, and follow up on tasks through various company systems such as SAP, Order tracking, Call center
• Manage customer complaints in the CRM system and handle product actions to comply with customer conditions at Q-Care
• Coordinate and follow up with factories until products are delivered to customers

Qualifications: Completed a High Vocational Certificate in Marketing, Commercial Accounting, or other related fields with a GPA of 2.50 or above Possess communication and problem-solving skills Good interpersonal skills, service-minded, meticulous, and have a positive attitude Proficient in computer usage and have basic knowledge of English