Customer Service (Contract) - SCGP, Bangkok Based

• Oversee and support trading, import–export operations, including coordinating, tracking, and executing processes until products are accurately and punctually delivered to customers within the Healthcare Supplies business group. • Prepare, draft, issue, maintain, control, and verify sales documents and related documents in accordance with departmental standards and requirements. • Prepare documents and record data related to regulations, rules, and policies of the Healthcare Supplies Commercial unit in both Thai and English. • Support sales operations, such as receiving orders, transmitting orders, and coordinating with the credit department and related units to ensure the sales process proceeds accurately and completely. • Provide information, facilitate, and coordinate assistance for customers contacting through various channels such as telephone, email, Line Official, or other channels. • Maintain and build good relationships with customers after sales to support satisfaction and business continuity. • Perform general administrative tasks and other duties as assigned. • Maintain data confidentiality and handle sensitive information with care and in accordance with company guidelines.

Qualifications:

1. Diploma (High Vocational Certificate) in Accounting, Information Management, Business Computer, Business Administration, or other related fields with a GPA of 2.50 or above.
2. Proficient in using Microsoft Office (MS Word, MS Excel, MS Power Point).
3. Possess communication and problem-solving skills.
4. Good interpersonal skills, service-minded, meticulous, and has a positive attitude.
5. Ability to use computers and possess basic knowledge of English.