Sales Manager
Role Information Employment Type: Full Time/Permanent Local Contract Location: Tema, Ghana Reports to: Dealer Director Applicant: Should be Ghanaian or Ghana resident able to work legally Role Summary The Sales Manager is responsible for managing the overall sales activity within the sales department. This includes planning, analyzing and developing the sales business as well as coaching, supporting and developing the sales team in order to reach the sales targets and to deliver value to our customers. Job Responsibilities Develop, set and execute strategies, business and market plans together with other functions within the organization, securing resources needed to carry out strategy and fulfilling targets. Monitor and analyze market and competitor activity, trends and demands, act on it when needed. Stay informed with product and services news and other updates from the business unit. Creating a structure for the sales team as well as individual Salespersons to act and operate within, steering, coaching and following up on targets, taking appropriate action when needed. Lead, motivate and manage the sales department in order to improve the overall sales performance, enabling a structured sales process, cooperation with other departments, and ensuring a conscious and proactive approach are taken throughout the process. Investigate, create and share ideas for developing new ways of working and for extending business with new and current customers. Other Requirements Effective sales, negotiation and influencing skills. Ability to build and manage key relationships and deliver excellent customer service. Ability to identify opportunities for business development. Ability to take initiative and work under pressure. Effective time management skills and ability to meet deadlines. Ability to work as part of a team. General computer skills (Microsoft Office Suit intermediary level). Driver's license, a heavy vehicle license is an advantage. People management skills. Fluent in English (spoken & written), Ghana local language (s) is an advantage Skills Sales Planning and Coordination Builds Customer Loyalty Understands Customer Needs Strengthens Customer Connections Negotiation Performance Management Process Design Strategic Planning Navigates Customer Challenges Service Delivery Competencies
Action Oriented - Contributing independently Action Oriented - Contributing through others Builds Effective Teams - Contributing through others Being Resilient - Contributing independently Customer First Customer Focus - Contributing through others Customer Focus - Contributing independently Instills Trust - Contributing independently Drives Engagement - Contributing independently Interpersonal Savvy - Contributing independently
Education And/or Experience Higher education in sales discipline or equivalent experience. Business knowledge and relevant work experience in sales or from a similar role an advantage. Sales management experience. <