Sales And Marketing Specialist

Location: Lekki Employment Type: Full-Time

About the Role

We are looking for a results-driven, confident, and customer-focused Sales Associate to join our team. The ideal candidate will be responsible for engaging prospective customers, understanding their needs, presenting suitable products or services, and converting leads into sales. The successful candidate should be an excellent communicator with strong persuasion, relationship-building, and follow-up skills.

Key Responsibilities

• Identify and engage prospective customers through various channels.
• Respond promptly to customer enquiries and provide accurate product/service information.
• Understand customers' needs and recommend suitable products or services.
• Generate and follow up on leads to convert prospects into paying customers.
• Build and maintain strong relationships with existing and prospective customers.
• Prepare and present product/service information and quotations where required.
• Negotiate with customers while maintaining company pricing and policies.
• Achieve assigned sales targets and contribute to overall revenue growth.
• Maintain accurate records of leads, customer interactions, follow-ups, and sales.
• Follow up with customers after sales to ensure satisfaction and encourage repeat business/referrals.
• Work closely with the marketing and operations teams to ensure smooth customer service and order fulfilment.
• Stay informed about company products, services, pricing, promotions, and market trends.
• Participate in sales meetings, training sessions, and other company activities.
• Provide regular sales updates and reports to the Sales Manager/Management.

Requirements

• HND/Bachelor's degree in Business Administration, Marketing, Sales, or a related field is an advantage.
• 1–3 years of experience in sales, business development, customer service, or a related role.
• Strong communication and interpersonal skills.
• Good negotiation and persuasion abilities.
• Customer-focused and professional.
• Ability to work with sales targets and deadlines.
• Strong follow-up and relationship-management skills.
• Proficiency in Microsoft Office/Google Workspace and basic CRM or sales-tracking tools.
• Ability to work independently and as part of a team.
• Must be proactive, presentable, organized, and results-oriented.