fulfillment associate
Original Gravity Beverage + Hospitality Group
At Original Gravity, craft beer runs deeper than a recipe; it?s a way of life rooted in community, creativity, and a love for great taste. Home to six distinct locations across Ontario (Huntsville, Bracebridge, Baysville, Gravenhurst, and Hamilton), we celebrate the spirit of beer all the way from serene nature to the grit of the city through every pint we pour.
Sawdust City Brewing Company is dedicated to the art and science of creating exceptional craft beers. In addition to our year-round favourites, we craft exceptional seasonal releases, small-batch brews, barrel-aged specialties, and bold experimental beers. Every one of our beers is all-natural and brewed with only the finest ingredients.
We are proud to offer our team members:
- A positive, diverse and inclusive company culture
- Competitive compensation packages based on your skills and experience
- Discounted merch & food
FOH Associate (PT) @ Sawdust City
The FOH Associate works across our retail store and Saloon, providing exceptional customer service through retail sales, serving, and bartending. This position is often the ?face? of the company and plays an important role in creating a welcoming, knowledgeable, and memorable experience for our customers.
What YOU will be doing:
- Greet and welcome customers in a friendly and professional manner
- Provide excellent customer service in both the retail store and Saloon
- Assist customers with the selection and purchase of craft beer, merchandise, and other retail products
- Process retail and food & beverage transactions accurately
- Serve food and beverages to customers in the Saloon and on the patio
- Take customer orders and provide knowledgeable recommendations on food, craft beer, and other beverages
- Bartend and prepare alcoholic and non-alcoholic beverages as required
- Work closely with the FOH and Kitchen teams to ensure food and beverages are delivered accurately, cleanly, and in a timely manner
- Monitor tables and service areas, clearing and resetting tables as needed
- Maintain clean, organized, and presentable retail, bar, dining, and guest areas
- Maintain in-stock and presentable conditions of assigned retail and service areas
- Follow all company procedures for opening, closing, cleaning, cash handling, and food and beverage service
- Ensure compliance with all applicable liquor service, health and safety, and company policies
- Support inventory, stocking, merchandising, and restocking of retail products and supplies
- Work as part of a team to provide a consistent and high-quality customer experience
- Perform other duties as assigned
What YOU bring to the table:
- High school diploma or equivalent
- Valid Smart Serve Certification
- A passion for customer service
- Outstanding communication skills
- Flexible work schedule
- Knowledge of sales principles
- Experience in retail, customer service, sales or craft beer environment
- Attention to detail coupled with high standards
Working Conditions:
- Standing, bending, stretching, and lifting and carrying are all part of the gig?
- Weekday, evenings, and weekend shifts?
- Ability to lift up to 55lbs?
If this sounds like a great fit to you, apply today!
- We do not use AI in the sourcing or screening process
- This is a current vacancy
Sawdust City Brewing Company is an equal opportunity employer, and we value diversity and inclusion throughout our company. We promise to consider all qualified applicants for employment without regard to any legally protected factors. We are also able to provide accessibility accommodation during the recruitment process ? just let us know by email, and we?ll work with you to make sure your needs are met.
Pay: $17.95 per hour
Expected hours: 5.0 ? 30.0 per week
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Licence/Certification:
- Smart Serve (required)
Work Location: In person