Shipping Specialist

Job Objectives To ensure correct and timely dispatch of goods in accordance with Satair’s goals and strategies Job Responsibilities Booking of shipments of customers’ orders Issuance of invoices and relevant shipping documents Arrangement for shipments being executed according to Satair’s policies and/or the customers’ shipping instructions Submission of shipping details to Satair’s customers Updating/maintenance of Satair’s shipping database re customers’ shipping instructions Inform relevant customer interfacing functions/colleagues about potential deviations to agreed transport/shipping agreements Maintain accurate records of all relevant documents Perform shipment booking according to order priority Control of and booking of freight invoices Ensure releasing of shipments to forwarders correctly Strong ability to manage multiple ERP systems and processes across different business units To pass DG course and carry out DG declaration for outbound shipments

Secondary Responsibilities Maintain contact with Satair’s and customers’ freight forwarders Assist in investigating of short/overshipment & any other cases Update & follow-up on Error Log cases Update & maintain records of all inbound shipments, proforma invoice & dropshipment AWB details Assist in any area that may be temporarily short-handed Maintain filing and archiving of documents. Work in a backup capacity by arrangement with the Manager – Shipping Maintain tidy conditions in own working area and any other areas for which the individual is responsible (6S) Participate in active communication with fellow stakeholders

Job Requirements Minimum Higher Nitec or Diploma qualification Preferably able to work in different shift patterns Proficient in both written and verbal communication Proficient in Google software application Experienced working with ERP system, preferably SAP Good knowledge about freight forwarding industry, transport/shipping and incoterms Preferably have knowledge on dangerous goods Ability to work in a diverse team with good teamwork and eye for details Basic literacy, numeracy and IT skills Good knowledge about PC Doc and various freight forwarder systems Ability to multi-task and work efficiently in demanding situations Service minded and flexible