Back Office Employee

A Technical Telecommunications and Networks Company is seeking a full-time Back Office Employee for the technical projects and crews support department. Main Responsibilities: Scheduling of technical crew assignments Management of incoming and outgoing calls Data Entry Immediate management of customer requests Follow up with customers for pending open cases in the resolution process Required Qualifications: Excellent computer knowledge Good knowledge of English Good use of oral speech Customer service orientation and team spirit Benefits: Indefinite term contract Pleasant working environment Learning alongside experienced colleagues Bonus Scheme