Dutch-English Support - Customer Support Representative (m/f/d) (Portugal) (PR Specialist)

Do you speak Dutch and English? Then this position is exactly right for you.

In this position as a Customer Support Representative (m/f/d), you will be the first point of contact for various customer inquiries, whether by telephone, email, or chat.

As a Sales Customer Support Representative (m/f/d) in our team, you will:

• Identify sales opportunities and offer your business contacts the best solution for their business goals.
• Ensure an optimal customer experience.
• Address various customer concerns regarding their Social Media Account, marketing measures, and their advertising effectiveness and offer them the appropriate solution.
• Conduct individual product consulting, through which you not only generate orders but also fulfill the real needs of our customers.
• Sustainably improve the customer experience by working together with customers to promote optimal product usage.

Your profile

• You possess fluent Dutch in speaking and writing (minimum C1 level) and have very good English skills (at least at B2 level).
• You have at least one year of experience in sales – you are strongly sales-oriented and convince customers with your confident demeanor.
• You want to become an expert for all advertising solutions in the field of Social Media Accounts.
• You possess strong analytical, organizational **and creative thinking skills.
• You bring excellent communication, interpersonal, and customer service skills.
• You can present a valid, permanent work visa for Germany (a student visa will not be accepted).

Ideally, you already have experience in customer service.

Support language: Dutch (C1 level) and English (B2 level) fluent | Service hours: Monday-Friday from 08:45-17:15 | Salary: 2,750€ gross/month | monthly bonus: up to 687.00€ | monthly language allowance: 300.00€ | temporary