Membership Development Executive

About the company

I’m partnering with one of Europe’s largest trade associations, representing over 8,000 independent retail businesses across the UK and Ireland, to recruit a Membership Development Executive.

Your tasks

Main Purpose

• Engaging with the existing members and being tasked with growing membership numbers in your designated geographical territory to targeted levels.
• Maintaining change of ownership of stores in the designated territory through data and recruitment activity.
• Recruiting new members and developing further profitable business with existing Members through introducing them to new product streams and maximizing their potential benefit from their membership fees.
• Achieving required visit levels and lead generation on a daily, weekly and monthly basis

Duties & Responsibilities

• Full responsible for increasing member numbers in designated territory.
• Plan daily visit routes to minimise travel costs and maximise time in store each day.
• Selling membership to new prospects and matching business opportunities to those needs to ensure longevity of membership.
• Build relationships with and maintain an existing client base, through multiple means, physical, online investigations and through trade shows and events.
• Encourage all current members to partake in brilliant promotions and market leading opportunities
• Collaboration with our strategic business partners to create member growth and opportunities.
• Maximise the conversions of all change of ownership opportunities achieving target as a minimum.
• Ask appropriate qualifying questions, to identify retailers needs.
• Record and explore information held on customers to ensure effective customer relationship management and maximise up sell opportunities.

Requirements

Essential

• Must be a team player with the ability to manage own workload and work unsupervised and to be self-motivated.
• Must champion our values and lives these everyday through interactions with colleagues, suppliers and members.
• A confident communicator at all levels.
• The ability to ensure all activity undertaken reflects the results desired, and targets set, with the foresight to adapt and change to ensure these are achieved.
• Presentation skills, verbal and nonverbal and the ability to use the tools supplied.
• Proven conversion history, and targets achieved with a persuasive but courteous style.
• IT literate – experience of using Microsoft packages in particular Word, Excel, PowerPoint and CRM systems.
• 2-3 years’ work experience in a Sales / Field based role, ideally within the FMCG sector.

Desirable

• Strong interpersonal and communication skills – both written and verbal.
• Ability to work flexible hours as and when required.
• Willingness to travel across a geographical area daily.
• Overnight business stays will be part of the role requirements
• Someone who puts customers first and works as an individual.
• Able to develop a positive on-going working relationship at all levels.
• Excellent organisational skills with the ability to plan and prioritise workload.
• Ability to meet deadlines and work under pressure.

What we offer

Benefits include

• Company car
• Company pension scheme
• Life insurance

• Company car
• Company pension
• Life insurance
• Work from home

Other

This is a field-based role covering the South East territory with travel to visit customers.