IT Service Manager

Job Description Manage daily IT operations for HQ and construction project sites. Provide IT support and troubleshooting for hardware, software, network and users. Manage Microsoft 365, user accounts, servers, network, Wi-Fi, VPN and IT security. Set up and maintain IT infrastructure for new project/site offices. Support AutoCAD, Revit, BIM and other construction-related software. Manage IT equipment, software licences and asset inventory. Coordinate with IT vendors and service providers. Manage data backup, cybersecurity and system access. Handle employee IT onboarding and offboarding. Recommend and implement IT system improvements. Requirements Diploma/Degree in IT, Computer Science or related field. Minimum 5 years of relevant IT experience. Experience in construction/engineering industry is an advantage. Good knowledge of Microsoft 365, networking, hardware, software and cybersecurity. Knowledge of AutoCAD/Revit/BIM environment is an advantage. Able to troubleshoot IT issues independently. Good communication and problem-solving skills. Able to support multiple construction sites when required.