Operations Coordinator

We are seeking a proactive and organized Operations Coordinator to join our dynamic pest control team in Lebanon. This role plays a key part in ensuring efficient daily operations, coordinating schedules, and supporting our field technicians to deliver exceptional service to our clients.

Responsibilities:

• Coordinate daily operational activities to ensure timely service delivery.
• Schedule and dispatch pest control technicians based on client requirements and availability.
• Maintain accurate records of service calls, customer interactions, and operational reports.
• Collaborate with the sales and customer service teams to enhance client satisfaction.
• Monitor inventory levels of pest control supplies and request replenishments as needed.
• Assist in preparing operational reports and analyzing performance metrics.
• Ensure compliance with safety regulations and company policies in all operational processes.
• Handle client inquiries and resolve operational issues promptly and professionally.
• Bachelor’s degree or equivalent experience in operations management, administration, or related field.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Problem-solving mindset with the ability to handle challenging situations calmly.
• Familiarity with scheduling software and Microsoft Office suite.
• Prior experience in pest control or a related service industry is a plus.
• Fluency in English and Arabic is preferred.