Support Engineer | Microsoft 365 & Digital Innovation

About the company

Join a collaborative IT team where you can solve problems, explore new technologies and grow technically from day one.

Your tasks

Our partner is a growing professional services organisation looking for a hands-on Support Engineer to join its collaborative IT team.

This is more than a traditional support role: you'll work alongside experienced IT professionals, discover new technologies and gradually take on more technical responsibilities. If you're curious, proactive and eager to learn, this is your chance to build a strong technical career in an environment where teamwork and personal development go hand in hand.

Support Engineer - Your Role

• IT Support: Act as the first point of contact for colleagues, troubleshoot technical issues and ensure efficient ticket follow-up.
• Hardware & Workplace: Configure laptops, mobile devices and IT equipment, while supporting onboarding and offboarding processes.
• Microsoft 365: Help users get the most out of Microsoft 365 applications and digital workplace tools.
• Digital Innovation: Explore AI, automation and emerging technologies, contributing to smarter tools and more efficient internal processes.
• Technical Development: Collaborate closely with experienced IT colleagues and System Engineers, progressively expanding your technical knowledge and responsibilities.
• Team Collaboration: Connect with colleagues across different offices and contribute to a consistent, high-quality IT experience throughout the organisation.

Requirements

Support Engineer - Your Profile

• Education: A Bachelor's or Graduate degree in IT, Computer Science, ICT or a related field; graduates and junior profiles are welcome.
• Technical Curiosity: A genuine interest in Microsoft 365, AI, automation and digital innovation, with the motivation to keep learning.
• Problem-Solving: A practical, hands-on mindset and the ability to analyse issues and find effective solutions.
• Soft Skills: Strong communication skills, a service-oriented attitude and a genuine enjoyment of helping others.
• Languages: Excellent Dutch, with a good knowledge of English and French.
• Mobility & Mindset: A proactive, team-oriented attitude and willingness to travel between offices when needed. A Category B driving licence is an asset.