Business Analyst Insurance – Freelance

About the company

Our client is an international software vendor whose insurance division develops a modular solution covering the entire insurance value chain: distribution, policy management, claims and accounting.

What makes it stand out? A human-sized Belgian team on the insurance side, backed by an international organisation and by product and development teams of several thousand people.

The Belgian market is a strategic priority for the group, which already counts major clients there. Contracts are signed for long periods, often around ten years, giving freelancers real continuity of assignment.

Your tasks

With a growing project portfolio, the company is looking for several freelance Business Analysts specialised in insurance.

The job

• Assigned to a client project, you hold a central role between the insurer, its business teams and the vendor’s engineering teams.
• Understand the client’s needs, challenge them and match them against the capabilities of the solution.
• Analyse the gap between the client’s processes and the standard product, then identify the required configurations or customisations.
• Work on one or more modules depending on your specialisation: group life, individual life, non-life, and potentially claims or finance.
• Be operational from day one and bring your knowledge of the Belgian market straight into the project.

• Gather, analyse and challenge the business needs of insurance clients.
• Carry out the gap analysis between the client’s processes and the standard functionalities of the solution.
• Identify and formalise the configurations and customisations to be implemented.
• Translate business needs into clear functional requirements that engineering teams can work with.
• Ensure the day-to-day link between the client’s business stakeholders and the product and development teams.
• Work within your area of specialisation: group life, individual life or non-life insurance.
• Support the configuration and implementation of the solution throughout the project.
• Take part in functional validation and testing of delivered developments.
• Relay Belgian market developments and client expectations to the product teams.
• For the most specialised profiles, contribute to modules deployed across several clients.

Requirements

Your expertise in the Belgian insurance market, on a long-term assignment with a software vendor serving the country’s leading insurers.

• Freelancer with experience directly tied to the Belgian insurance market: banking experience alone is not sufficient for this role.
• Around 5 to 10 years of business experience, with the ability to be operational immediately, without a training period.
• Proven expertise in one specialisation: group life insurance (including employee benefits), individual life or non-life.
• Experience with an insurer, with a consultancy active in the sector, or with a software vendor specialised in insurance.
• Good knowledge of developments in the Belgian market, particularly local legislation and insurers’ expectations.
• Ability to translate these business stakes into concrete requirements for engineering teams.
• Excellent interpersonal skills and ease with a wide range of stakeholders, from business teams to management.
• Full autonomy and the ability to take ownership of your scope from the start.
• English is essential for working with the international teams, complemented by French or Dutch depending on the client.

Other

All of this within a hybrid and flexible organisation, anchored in Brussels.