Front Office Agent
About the company
Crafting the Future of Luxury Hospitality in Santorini, we are the team behind one of Greece's most exciting and rapidly growing luxury hospitality group. Our expanding collection includes the award-winning Sandblu Resort, the first LXR Hotels & Resorts property by Hilton in Greece, Blu Syllogi, a carefully curated handpicked fashion collection, the iconic Blu Restaurant overlooking Santorini's breathtaking Caldera, Inspire Luxury Villas, and the upcoming luxury developments Heliotopos Luxury Caldera Suites & Restaurant, and a new beachfront destination.
At Sandblu, we are redefining ultra-luxury hospitality through excellence, innovation, and genuine Greek hospitality. As one of the few LXR Hotels & Resorts in Europe, we are proud to introduce a new benchmark of luxury to Greece while creating exceptional destinations where unforgettable guest experiences begin with outstanding people.
Our success is built on our people. Guided by our core values of kindness, integrity, teamwork, and authentic hospitality, we foster a supportive and inspiring work environment where every team member has the opportunity to learn, grow, and build a rewarding long-term career. We invest in our people by providing quality accommodation, three daily meals, inclusive work environment, continuous training and development, and exciting career opportunities across our expanding portfolio of luxury hospitality brands.
Your tasks
Job responsibilities
- Take clear handover: review and align open items and priorities.
- Open/verify cashier, run scheduled backup reports on specific timings as required.
- Monitor daily hotel status.
- Ensure everything is arranged properly for the next day.
- Update Opera for arrivals/departures, keep data clean and current.
- Coordinate with other departments (Housekeeping, Maintenance, F&B etc.) on several matters.
- Verify postings of the day are done promptly and pre-audit next-day bills. Confirm department closures.
- Perform check-outs and check-ins with complete information.
- Respond promptly to reception channels, action guest requests and note follow-ups for next shift.
Requirements
Απαραίτητα Προσόντα
- At least 2 years’ experience in a Front Office/Reception role (luxury resort preferred).
- Strong communication and guest-service mindset; warm, clear, and professional interaction.
- Excellent English, additional languages and knowledge of Santorini Island are a plus.
- Proficiency with Opera PMS and MS Office; confident with postings, check-ins/outs, and reporting.
- Organized, detail-oriented, and calm under pressure; able to prioritize in a fast-paced environment.
- Cash handling accuracy and end-of-shift cashier closing experience.
- Flexibility for rotating shifts, weekends, and holidays; collaborative with cross-functional teams.
What we offer
Παροχές
- Tailored Compensation: Salary package customized to fairly reflect your profile and expertise.
- Staff Residences: Shared accommodations of up to 2 pax, with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
- All-day Meal Plan: Balanced and freshly prepared meals (breakfast, lunch, dinner), served in welcoming staff dining setting.
- Exclusive Staff Privileges: Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
- Pathway to Growth & Development: Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
- Recognition & Rewards: Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.
How to apply
If you are passionate about delivering exceptional service and aspire to be part of an ambitious team shaping the next chapter of luxury hospitality in Santorini, we would love to hear from you.
Other
RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.