RESIDENT SHORT-LET APARTMENT CUSTODIAN & BOOKINGS OFFICER

We are looking for a reliable, organized, and customer-focused person to manage our short- let apartments and bookings.

Key Responsibilities:

• Maintain cleanliness, order, and general upkeep of the apartment.
• Manage guest check-ins and check-outs.

• Respond to guest inquiries and manage bookings.
• Coordinate and supervise cleaning, maintenance, and restocking.

• Ensure guests receive excellent service and a comfortable stay.

Requirements:

• Good communication and customer service skills.
• Honest, responsible, and well-organized.

• Excellent phone etiquette and listening skills.
• Ability to think on your feet and solve challenges.

• Ability to work long hours.
• Previous hospitality, call centre, or property-management experience is an advantage.

• Articulate in multiple languages [Ruyankole, French, and Arabic are an added advantage]

How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section