Human Resource (Visa Specialist)
About the company
SALT Talent is looking for a APAC Visa Ops Specialist in Singapore for a social media client for 12 months contract role.
Your tasks
- Case Management: Manage high volumes of APAC immigration cases end-to-end, ensuring speed, accuracy, compliance, and a high-quality stakeholder experience.
- Vendor Management: Collaborate with external immigration vendors to monitor case progress, ensure timely delivery, and escalate issues when necessary.
- Knowledge Management: Create and maintain process documentation, training materials, and knowledge resources to support consistent operations.
- Contribute to automation and efficiency initiatives that enhance the employee experience.
- Compliance & Adaptability: Stay current on APAC immigration regulations and policy changes; demonstrate agility, reliability, and a growth mindset as you adapt to evolving priorities, tools, and workflows.
- Maintain accurate case records, perform data entry and system updates, and manage file organization with precision.
- Track key metrics and immigration data, support regular reporting, and identify opportunities to improve performance and compliance.
Requirements
- Relevant experience in managing and navigating various immigration programs or similar HR operations.
- Strong proficiency in Microsoft Excel, including VLOOKUP, PivotTables, and managing large datasets.
- High level of accuracy and attention to detail, even when working under pressure.
- Able to handle confidential information in a mature and professional manner
Other
CEI No: R26163107 / EA No: 07C3147