Social Media & Community Manager

Your tasks

Love building engaged online communities? We're looking for a Social Community Manager to help shape conversations, drive engagement, and keep audiences connected across major consumer social channels.

You'll be the voice behind the brand, managing day-to-day interactions across platforms, responding to comments and DMs, encouraging meaningful conversation, and ensuring every interaction feels authentic, helpful, and on-brand.

• Managing daily community engagement across social channels.
• Responding to comments, messages, mentions, and consumer queries.
• Driving engagement through Stories, polls, Q&As, reactive content, and community-led conversations.
• Supporting content scheduling and publishing workflows.
• Maintaining and updating the social content calendar.
• Monitoring community sentiment, trends, and audience feedback.
• Escalating sensitive issues to relevant teams when required.
• Collaborating with content creators to turn community insights into content opportunities.

Strong response times and community management standards Increased engagement, shares, saves, and audience interaction

Requirements

• Experience managing social communities for consumer-facing brands.
• Strong knowledge of Instagram, TikTok, Facebook, and YouTube.
• Excellent written communication and attention to detail.
• Confidence handling customer queries and managing brand-safe responses.
• Experience using scheduling tools, managing calendars, and approval processes.
• A proactive, culturally aware mindset with a strong understanding of social trends and engagement tactics.

Actionable community insights that influence future content If you're passionate about social media, community building, and creating conversations that people genuinely want to be part of, we'd love to hear from you.

What we offer

*Rates depend on experience and client requirements

Other

Contract Opportunity: Social Media & Community Manager

*Role: Social Community Manager *Location: London (Hybrid) Duration: Initial 3-Month Contract (with potential extension into 2027)