Programme Analyst – Digital Health Systems & Deployment( Fixed Term Contract)
Your tasks
Uzazi Salama Application Development Oversight Serve as the Foundation's day-to-day focal point for application development activities
Monitor performance and delivery of Savannah Informatics and other technology partners against agreed workplans, timelines, and deliverables
Review system enhancement requests and coordinate prioritization of features
Track progress of software development sprints and implementation milestones
Coordinate testing, bug tracking, and issue resolution processes
Escalate critical technical issues and implementation risks for management action
Support quality assurance and user acceptance testing before system releases
Maintain documentation of system changes, releases, and technical decisions
County Deployment and Rollout Support Coordinate deployment of the Uzazi Salama platform across existing and new counties
Support onboarding of health facilities, county health teams, and Community Health Promoters (CHPs)
Coordinate training schedules and user support activities Monitor implementation readiness, rollout progress, and adoption metrics
Provide on-site and remote implementation support during deployments
Work with county stakeholders to address operational challenges affecting system utilization
Support integration of digital workflows within county maternal and child health programmes
Technical Coordination and Vendor Management Manage day-to-day engagement with Savannah Informatics and any technical service providers
Track vendor performance against SLAs, contracts, and project plans
Participate in technical review meetings and document agreed actions
Coordinate resolution of system defects, downtime incidents, and user support requests
Validate technical reports and implementation updates submitted by vendors
Ensure solutions align with programme objectives and health-sector user needs
Monitoring, Learning and Reporting Track system usage indicators and adoption trends across counties
Monitor platform uptime, defects, user feedback, and issue-resolution timelines
Prepare regular implementation progress reports and dashboards
Support data-driven decision-making by generating insights from platform performance and utilization data
Stakeholder Engagement and Coordination Support coordination between Safaricom Foundation, M-Pesa Foundation, implementing partners, county governments, and technology partners
Participate in technical and programme review meetings Facilitate communication between business, programme, and technical stakeholders
Support implementation of broader Health Pillar initiatives Assist in planning, monitoring, and reporting of health programmes
Support field visits, stakeholder engagements, and programme launches
Contribute to grant implementation tracking and partner performance reviews
Uzazi Salama Application Development Oversight Serve as the Foundation's day-to-day focal point for application development activities
Monitor performance and delivery of Savannah Informatics and other technology partners against agreed workplans, timelines, and deliverables
Review system enhancement requests and coordinate prioritization of features
Track progress of software development sprints and implementation milestones
Coordinate testing, bug tracking, and issue resolution processes
Escalate critical technical issues and implementation risks for management action
Support quality assurance and user acceptance testing before system releases
Maintain documentation of system changes, releases, and technical decisions
County Deployment and Rollout Support Coordinate deployment of the Uzazi Salama platform across existing and new counties
Support onboarding of health facilities, county health teams, and Community Health Promoters (CHPs)
Coordinate training schedules and user support activities Monitor implementation readiness, rollout progress, and adoption metrics
Provide on-site and remote implementation support during deployments
Work with county stakeholders to address operational challenges affecting system utilization
Support integration of digital workflows within county maternal and child health programmes
Technical Coordination and Vendor Management Manage day-to-day engagement with Savannah Informatics and any technical service providers
Track vendor performance against SLAs, contracts, and project plans
Participate in technical review meetings and document agreed actions
Coordinate resolution of system defects, downtime incidents, and user support requests
Validate technical reports and implementation updates submitted by vendors
Ensure solutions align with programme objectives and health-sector user needs
Monitoring, Learning and Reporting Track system usage indicators and adoption trends across counties
Monitor platform uptime, defects, user feedback, and issue-resolution timelines
Prepare regular implementation progress reports and dashboards
Support data-driven decision-making by generating insights from platform performance and utilization data
Stakeholder Engagement and Coordination Support coordination between Safaricom Foundation, M-Pesa Foundation, implementing partners, county governments, and technology partners
Participate in technical and programme review meetings Facilitate communication between business, programme, and technical stakeholders
Support implementation of broader Health Pillar initiatives Assist in planning, monitoring, and reporting of health programmes
Support field visits, stakeholder engagements, and programme launches
Contribute to grant implementation tracking and partner performance reviews
Requirements
Education Bachelor's Degree in Computer Science, Health Informatics, Information Technology, Software Engineering, Digital Health, or Public Health with a strong ICT background
3 to 5 years' experience in digital health, health informatics, software project management, or technology-enabled development programmes
Experience working with software vendors and technology partners
Experience supporting digital solution deployment in public-sector or health-sector environments
Experience working with county governments or health programmes is an added advantage
Technical Competencies Digital Health Systems Management, Software Development Lifecycle (SDLC), Vendor and Contract Management, Requirements Gathering and Documentation, User Acceptance Testing (UAT), Data Analytics and Reporting, System Deployment and User Adoption, Project Management, Stakeholder Management, Risk and Issue Management, Health Information Systems
Behavioral Competencies Strategic thinking, accountability and ownership, strong problem-solving capability, results orientation, effective communication skills, relationship management, adaptability and resilience, ability to work across technical and non-technical teams
Education Bachelor's Degree in Computer Science, Health Informatics, Information Technology, Software Engineering, Digital Health, or Public Health with a strong ICT background
3 to 5 years' experience in digital health, health informatics, software project management, or technology-enabled development programmes
Experience working with software vendors and technology partners
Experience supporting digital solution deployment in public-sector or health-sector environments
Experience working with county governments or health programmes is an added advantage
Technical Competencies Digital Health Systems Management, Software Development Lifecycle (SDLC), Vendor and Contract Management, Requirements Gathering and Documentation, User Acceptance Testing (UAT), Data Analytics and Reporting, System Deployment and User Adoption, Project Management, Stakeholder Management, Risk and Issue Management, Health Information Systems
Behavioral Competencies Strategic thinking, accountability and ownership, strong problem-solving capability, results orientation, effective communication skills, relationship management, adaptability and resilience, ability to work across technical and non-technical teams
Other
Health and Safety •Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
•All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions
Health and Safety •Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
•All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions